Terms of Service - UHS (Europe) Ltd

Last Updated: 24.02.26

These Terms of Service (“Terms”) govern your use of the website https://uhseurope.co.uk and the purchase of products supplied by UHS (Europe) Ltd (“UHS Europe”, “we”, “us”, or “our”).

By accessing our website or purchasing cleaning chemicals, hygiene supplies, or related products from us, you agree to be bound by these Terms.

If you do not agree, please do not use our website or services.

1. Company Information

UHS (Europe) Ltd
Unit 9 Pocket Industrial Estate
Washington Street
Bolton
BL3 5ER
United Kingdom

Email: sales@uhseurope.co.uk

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

- Attempt unauthorised access to our systems
- Introduce malicious software or harmful code
- Use our website in any way that may damage or impair functionality.

We reserve the right to restrict or terminate access where misuse occurs.

3. Products and Availability

UHS Europe manufactures and distributes professional cleaning chemicals, hygiene products, and janitorial supplies for commercial and domestic use.

All products are subject to availability.

We reserve the right to:

- Modify or discontinue products without notice
- Limit quantities supplied
- Refuse orders where necessary.

Product descriptions and images are provided for guidance only.

4. Pricing and Payment

All prices displayed on the website are listed in GBP (£) unless otherwise stated.

Payment must be completed at checkout before orders are processed or dispatched.

We accept secure payments through approved providers including Shopify Payments and PayPal.

We reserve the right to correct pricing errors or cancel orders affected by obvious pricing mistakes.

5. Order Acceptance

Submission of an order does not constitute acceptance.

Orders are accepted once dispatched from our warehouse.

We may cancel or refuse orders where:

- Payment authorisation fails
- Fraud or misuse is suspected
- Product availability changes.

6. Delivery

Delivery times provided are estimates only.

While we aim to dispatch orders promptly, delays caused by couriers or external circumstances may occur.

Risk transfers to the customer once goods are delivered to the specified address.

Customers must inspect deliveries promptly and report issues within the timeframes outlined in our Returns Policy.

7. Product Use and Safety

Customers are responsible for ensuring cleaning chemicals and hygiene products are used safely and in accordance with manufacturer instructions and applicable safety regulations.

Where applicable:

• Safety data sheets should be reviewed before use
• Appropriate handling and storage procedures must be followed.
• UHS Europe accepts no liability for misuse, improper storage, or failure to follow safety guidance.

8. Returns and Refunds

Returns and refunds are governed by our Returns Policy available on our website.

Products returned without prior authorisation may not be accepted.

Certain hazardous or chemical products may be non-returnable for safety reasons.

9. Intellectual Property

All website content including logos, images, product descriptions, and text remains the property of UHS (Europe) Ltd unless otherwise stated.

You may not reproduce or distribute content without permission.

10. Limitation of Liability

To the fullest extent permitted under UK law, UHS Europe shall not be liable for:

Indirect or consequential losses
Business interruption
Loss of profits arising from website use or product purchase.

Nothing in these Terms excludes liability where prohibited by law.

11. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for their content, policies, or practices.

12. Privacy

Personal data is handled in accordance with our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For any questions regarding these Terms, please contact:

sales@uhseurope.co.uk